Comprehensive Network Management for Arizona,
Southern Nevada, Southern California and Colorado Small Businesses
Overview
Even if your business has a small IT staff and technology
budget, your information network can still have the same high
availability and performance that once required a large internal
support organizations. DCI's 24x7 Network Support Services
combine the services of some of Arizona’s, Southern
Nevada’s, Southern California’s and Colorado’s
most experienced Microsoft-certified support professionals,
the latest network management software, and cost-effective
service programs to keep your IT network up and running.
DCI's 24x7 Network Management Services include:
- Proactive, automated network monitoring
- Timely, expert response to problems
- Cost-effective support escalation when required
- Remote
network support to cut costs and resolve problems quickly
- Help Desk Call Center
for expert phone support
Proactive Network Management
with Microsoft Operations Manager
The heart of DCI's 24x7 Network Management Services is Microsoft
Operations Manager (MOM), state-of-the-art software that proactively
monitors key network servers to identify potential problems
before they cause downtime. MOM automatically scans event
logs from critical servers, then filters and analyzes these
system events based on an extensive support database. When
MOM detects a problem, it executes special corrective scripts
or generates alarms to notify appropriate service personnel.
MOM also produces trend reports so you can track the health
of your information network.
DCI's experts can help configure MOM to match your IT environment
and business needs, create custom rules and scripts, analyze
MOM reports, and respond efficiently to MOM alerts via remote
support service. For severe problems requiring onsite service,
DCI can dispatch a Microsoft-certified field engineer to any
location in the Arizona, Southern Nevada, Southern California
and Colorado Area.
To learn more about Microsoft Operations Manager and how
DCI can help your small business achieve enterprise-class
network management by deploying this exciting new technology,
select one of these topics:
Find out about DCI’s other Outsourcing
Services.
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