Arizona, Colorado, Southern Nevada, Southern California and
Nationwide
Overview
Even if your IT budget is small, DCI offers an affordable support package that will give your IT network the reliability, security and performance your business needs. Decision Consultants' 24×7 Network Support Services combine the services of some of Arizona, Southern Nevada and Southern California's most experienced Microsoft-certified and Cisco-certified IT consultants, the latest network management software, and cost-effective service programs to keep your mission-critical network applications and servers up and running. Decision Consultants' 24×7 Network Management Services include:
- Proactive, automated network monitoring
- Timely, expert response to problems
- Remote network support to cut costs and resolve problems quickly
- Help Desk Call Center for expert phone support
Proactive Network Management with Microsoft Operations Manager
The heart of Decision Consultants' 24×7 Network Management Services is Microsoft Operations Manager (MOM), state-of-the-art software that proactively monitors key network servers to identify potential problems before they can disrupt your business. MOM automatically scans event logs from critical servers, then filters and analyzes these system events based on an extensive, continually updated support database. When MOM detects a problem, it executes special corrective scripts or generates alarms to notify our technical staff. MOM also produces trend reports so you can track the health of your network.
Decision Consultants' network consultants configure MOM to match your IT environment and business needs, create custom rules, analyze MOM reports, and respond effectively and efficiently to MOM alerts by using the remote support interface. For severe problems requiring onsite service, Decision Consultants can dispatch a Microsoft-certified or Cisco-certified field engineer to any location in Arizona, Colorado, Southern Nevada, Southern California or Nationwide.
For more information about Decision Consultants' Network Support Packages, call (866) 666-7731 or send email to information@dcicorporation.com.