How can DCI help my company reduce spam?
DCI has teamed up with Postini to offer small organizations
virus protection with E-Mail Guard, a service that stops spam
and email viruses before they can penetrate your network firewall.
How can DCI help me deploy Entourage to enable collaboration between Mac users and Windows users?
DCI's Microsoft-certified engineering staff and Macintosh
consultants can show you how to connect your Mac systems to
your Microsoft Exchange Server through DCI's extensive Entourage
support. DCI will make sure that your Exchange Server is correctly
configured and that WebDAV, LDAP and Outlook Web Access are
appropriately installed. DCI can also provide a full range
of MS Exchange consulting services including configuration,
support, security, remote connectivity, performance optimization,
plus spam blocking and virus protection. DCI also can provide
specialized on-site Entourage management seminars.
How does DCI keep the cost of IT support services affordable for small businesses?
DCI charges a competitive hourly rate for IT support services.
Clients are not forced to spend IT budget dollars on retainers
or monthly commitments that may result in paying for support
that is never delivered. DCI does not add a premium for after-hours
or emergency service, and does not charge for travel time
except for emergency support where on-site time is under 4
hours. DCI is also experienced at supporting and troubleshooting
networks remotely, which does away with travel costs and minimizes
lost productivity.
Does DCI offer support for migrating from Microsoft Exchange 5.5 Server to Exchange Server 2003?
DCI's Exchange migration support services can help you define
and execute an effective in-place upgrade project that avoids
business disruption, minimizes future maintenance demands,
and makes your Microsoft Exchange Server 2003 easy to manage.
Does DCI publish
datasheets on specific IT outsourcing packages?
DCI has produced IT
Outsourcing datasheets for three service offerings designed
for small and medium sized organizations. DCI’s Small Business
IT Outsourcing Package offers affordable IT management,
network consulting, technical support and Help Desk services
for Arizona, Southern Nevada, Southern California and Colorado
Area businesses with 10-50 network users.
DCI's Network Monitoring Packages provide 24x7 server
monitoring and IT support for Arizona, Southern Nevada, Southern
California and Colorado Area businesses that have 50-250 computer
users.
What are the advantages to my business of DCI's network monitoring outsourcing?
Microsoft Operations Manager (MOM) increases the availability
of mission-critical applications by proactively detecting
and helping to fix trouble spots before they can bring down
a network. MOM can optimize system throughput by examining
user-defined performance thresholds and use profiles on key
servers, enabling IT managers to be more efficient in integrating
performance-related resources and to eradicate problem areas
before they bring about severe network bottlenecks. However,
setting up Microsoft Operations Manager to take complete advantage
of this feature-rich monitoring solution can be difficult.
With more four years of experience with the NetIQ software
upon which MOM is derived, DCI's technical staff can help
you choose appropriate MOM components, install and integrate
MOM, and write specialized rules, scripts, reports and alerts
for your enterprise. DCI can also document MOM's server monitoring
policies and procedures for your IT staff.
What are the advantages of being a Microsoft-Certified Partner?
Because DCI is a Microsoft Gold Certified Partner, each DCI
MCSE support specialist and IT consultant has access to the
technical and educational resources necessary to offer the
best network support available. DCI has world-class expertise
in the architecture, design, deployment and troubleshooting
of Microsoft-based information network solutions. DCI's Microsoft-certified
consultants offer Active Directory support, Exchange Server
2003 support, Microsoft .NET Server help, plus Windows XP
desktop help, Microsoft Office development and training, and
Great Plains accounting application development.
How can DCI help my Linux developers?
If you are creating UNIX or Linux applications on a network
that includes Windows-based servers, desktops and software,
DCI provides IT support services that keep your system operating
smoothly while allowing you to focus on your field of high-value
expertise. By using automated system monitoring and providing
remote and on-site support as you require it, DCI provides
Linux developer support that represents an affordable way
to maintain a business network that features top-level availability,
security and performance.
Does DCI offer advanced training for Microsoft Word?
DCI offers Arizona, Southern Nevada, Southern California and Colorado Area small businesses a certified
consultant familiar with the latest functions of Microsoft
Word 2003. A consultant from DCI's Experts Team can offer
one-on-one Word training to keep your business current with
Word 2003.
How can DCI help my business with a complex Active Directory deployment?
DCI's Active Directory support services include certified
help in planning, configuring and supporting complex Active
Directory (AD) installations. DCI's Microsoft-certified staff
have extensive experience troubleshooting complex Active Directory
challenges such as replication bugs, multi-domain partition
configurations, corrupted AD objects, clean-up of legacy beta
software configuration objects in production AD environment,
and repair of failed installations of AD and AD-integrated
applications. DCI is also skilled in applying “expert only”
AD utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
Can DCI help my business migrate to Windows Server 2003?
DCI can assist you with designing, rolling out, managing and
repairing complex business network solutions powered by Microsoft
Windows Server 2003, and can assist your migration from Windows
2000 Server or from mix-platform networks. DCI's migration,
configuration, update support, and application development
services include planning and network architecture, configuration
and deployment.
Can DCI help integrate UNIX and Windows environments?
DCI can show you how to deploy Microsoft Windows Services
for UNIX (SFU) to achieve compatibility between Windows and
UNIX networks. Windows Services for UNIX provides interoperability
between Microsoft Windows Server and various types of UNIX
including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red
Hat Linux 8.0. Windows Services for UNIX permits you to share
Windows folders over NFS and improved authentication in native
Windows Server Active Directory environments. SFU's Interix
subsystem includes a full set of UNIX utilities and shells,
support for a single rooted file system, and a software development
kit for migrating programs.
