How can DCI help my Linux developers?
If you are creating UNIX or Linux software on a network that
includes Windows-based servers, desktops and applications,
DCI provides IT outsourcing services that keep your network
operating smoothly while allowing you to concentrate on your
field of high-value expertise. By taking advantage of automated
system monitoring and offering remote and on-site technical
help when you need it, DCI delivers Linux and UNIX developer
support that offers an economical way to manage an IT network
that features high availability, security and speed.
How can I find out more about the cost benefits of IT Outsourcing for small businesses?
DCI has produced an IT outsourcing white paper that summarizes
the benefits a small company can derive from outsourcing IT
support and other information technology services.
Can DCI help my business develop custom eCommerce applications?
DCI's IT consultants can help you set up a secure, reliable
e-commerce infrastructure and can help you develop
web sites that are integrated with sales and inventory applications
to minimize the cost and maximize the reliability of on-line
business-to-business, business-to-consumer, or buy-side to
sell-side commerce. DCI can help you build custom web applications
using standard development tools and or customize available
software so that they work with your special business requirements.
How can DCI help my company reduce spam?
DCI has teamed up with Postini to provide small businesses
email security with E-Mail Guard, a service that prevents
spam and email viruses before they can penetrate your network
firewall.
What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a class of outsourcing that
allows your internal IT team to take advantage of the server
monitoring services of an outside IT support firm. If your
company has a small in-house IT organization, DCI's Managed
Network Monitoring co-sourcing offering is an economical way
to increase system reliability, throughput and security.
Key features of DCI's Managed Network Monitoring Package include:
- DCI performs a needs evaluation and installs Microsoft Operations Manager (MOM)
- DCI sets up an off-site Operations Manager server to monitor your network
- DCI provides Help Desk Call Center support, coordinated with MOM
- DCI remotely tracks, analyzes, and/or resolves network trouble spots
- DCI performs ongoing IT management including installation of service packs and security patches
- Hardware must be under manufacturer's on-site warranty program
What are the advantages of DCI's managed services for filtering spam, email-borne viruses and Directory Harvest Attacks?
DCI's E-Mail Guard recommends the Managed Service Provider (MSP) technique to blocking spam because solution allows network security to begin at the source of spam and virus attacks — the Internet. Spam defense installed at the network gateway or at the workgroup server subject networks and application to malicious attacks and anti-productive junk email. Postini’s implementation of managed service is also uniquely able to deflect Directory Harvest Attacks (DHAs), which can only work in the SMTP connection at the Internet gateway.
What web development services are available from DCI?
Web
development services offered by DCI's Experts Team include
web architecture, web implementation, .ASP and .NET programming,
web graphics, and on-site training in web development tools
such as FrontPage. DCI can also provide application consultants
who can show you how to develop and deploy specialized eCommerce
solutions.
What are the advantages of building-to-building wireless bridging?
License-free wireless bridges offer a quick and low-cost way
to implement secure, high-speed data connections between buildings.
This can do away with the expense of an extra leased line,
provide an emergency fall-back communication link, or act
as an affordable data backhaul. By lowering installation costs
and eliminating recurring payments associated with standard
T1, E1 or DS-3 lines, wireless bridges can often pay for themselves
within a few months.
Can DCI help me with Microsoft Customer Relations Management (CRM) software?
DCI offers extensive Microsoft Dynamics Customer Relationship
Management (CRM) support and uses this powerful productivity
software as a strategic line-of-business tool. Microsoft Dynamics
CRM helps mid-size companies develop profitable customer relationships
by providing built-in Sales and Customer Service components
that allow employees to share information to help increase
sales success and deliver consistent, responsive client support.
Why should a small business outsource IT support?
Whether it means architecting network infrastructure, setting
up or outsourcing a Help Desk, rolling out an updated email
system, or building an web-based business system, outsourcing
your IT support services can contain costs and minimize uncertainties,
enabling network service expenses to expand in a more steady
and controlled way than is possible by establishing a big,
comprehensive internal IT organization.
