Facts about DCI's Chandler Certified Consultants

Computer Consulting Experts Support Services and Expertise

DCI's Computer Consulting and Support Services at a Glance
DCI's computer consulting and support services are geared towards small businesses who need fast and affordable solutions for network availability, security, performance, or manageability. This brief list of services and technical expertise will give you a sense of how DCI can help increase the business value of your information network.

• DCI's Linux software developer IT outsourcing services gives your Linux specialists access to highly-skilled information technology experts to construct and manage your information technology network without the expense and distraction of maintaining a large in-house network admin and support staff. DCI's information technology outsourcing allows Linux software developers to concentrate their technical talents on important business projects while still leveraging the benefits of high-quality network support. DCI has produced a Business Information Technology Outsourcing Whitepaper that details how outsourcing can save you money and enhance productivity.

• DCI has created Information Technology Outsourcing datasheets for three support packages designed for small and medium sized businesses. DCI’s Small Business Information Technology Outsourcing Package offers affordable IT management, network consulting, technical support and Helpdesk services for Arizona, Southern Nevada, Southern California and Colorado Area companies with 10-50 network users.

• DCI's 24 by 7 System Management Services include Proactive, advanced network monitoring, Timely, expert response to issues, affordable support escalation when required, On-Site network support to reduce costs and fix issues fast, Help Desk Support for expert remote support, and budget priced IT support outsourcing packages for small and mid-sized businesses.

• DCI's founder and chief technologist, Les Kent, was the system architect for a Microsoft Windows network application that received the honor of Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year high-tech industry veteran, has been responsible for the system design and successful deployment of hundreds of state-of-the-art business solutions using Microsoft and Cisco technologies.

• DCI's technical experts can help your business implement Microsoft Internet Security and Acceleration — Microsoft ISA — which leverages Windows 2003 security and Active Directory for policy-based security controls, web browser acceleration, and easy to use management tools.

• DCI's security consultants have extensive field experience deploying and supporting firewall products from multiple supplies and can help you create a smart security solution and then implement, manage and support it. In addition, DCI's CISSP professionals and CISM staff members can instruct you about how to integrate security into your business processes.

• DCI charges a competitive hourly rate for network consulting. Clients do not waste money with retainers or minimum commitments that often result in paying for support services that are never delivered. DCI does not add a surcharge for after hours or emergency service, and doesn’t charge for travel time except for emergency support where onsite time is less than four hours. DCI is also expert at supporting and troubleshooting networks remotely, which eliminates travel expenses and reduces wasted productivity.

• If you are a Linux applications developer, DCI can help you consolidate servers and leverage your investment in redundant hardware by designing a virtual infrastructure with products such as VMware. A virtual infrastructure allows Linux/UNIX developers working in a predominantly Windows environment to consolidate costly computing resources by segmenting servers into secure, isolated sections that are simple to manage and can inexpensively and safely support a variety of development systems including Linux and Solaris. DCI's network experts can assist you designing solid physical and virtual network infrastructures that are perfect for developing and validating new software applications.

• Load balancing of multiple servers increases performance and provides fault tolerance by working around crashed servers in a load-balanced array. DCI's load balancing support services cover an assortment of load balancing technologies including server balancing, application balancing, and WAN infrastructure routing.

• DCI's Microsoft-certified consultants and Apple Mac consultants can help you to connect your Mac workstations to your Microsoft Exchange server through extensive Entourage consulting. DCI will ensure that your Exchange Server is properly setup and that WebDAV, LDAP and Outlook Web Access are correctly installed. DCI can also provide a full range of Microsoft Exchange consulting including integration, troubleshooting, security management, remote access, performance tuning, plus spam and virus defense. DCI also offers customized one-on-one Entourage training.