Can DCI help with web development?
If you want to upgrade your corporate Web pages, generate
internal Webs for applications such as HR or user training,
establish a powerful Web presence for a new venture, or develop
enterprise-class, line-0f-business Web solution, DCI can give
you access to skilled and experienced Web architects and programmers.
DCI's consultants can also help you configure and maintain
a secure, reliable network and communications environment
that include off-site and wireless connectivity, to back up
your Web solutions.
Is DCI able to implement fault-tolerant Internet connections?
DCI's Internet access engineers and Cisco CCIE-certified consulting
specialists can help you take advantage of the latest connectivity
products and services to implement affordable high-availability
Internet connections.
We need fault-tolerant interoffice connectivity. Can DCI help?
DCI offers interoffice access support to show you how to design
and implement high-availability architectures for multiple-office
connectivity.
What are the most popular consulting services available from DCI for large enterprises?
DCI's popular enterprise consulting services include:
- Design, test, deploy and manage Microsoft-based technologies,
including complex Active Directory installations, Exchange
Server 2003, SMS Server and SQL Server.
- Configuring and supporting network and server monitoring
tools such as Microsoft Operations Manager.
- For migrations to Windows XP, Windows Server 2003 or Exchange
Server 2003, DCI can help with planning and can also provide
local assistance in deployment at sites in Arizona, Southern
Nevada and Southern California.
- Resolving intractable IT problems affecting the reliability
or performance of multi-vendor IT systems
- Experience in helping large organizations create a far
reaching security strategy that incorporates state-of-the-art
technology from Microsoft and Cisco and adheres to industry
best practices.
- Large-scale project management and custom project assistance,
especially for massive upgrades or migrations to or within
the Microsoft family of IT solutions.
What are the advantages of being a Microsoft-Certified Partner?
Because DCI is a Microsoft Gold Certified Partner, each DCI
MCSE support expert and IT consultant has access to the technical
and educational resources required to offer the best computer
help available. DCI offers world-class expertise in the architecture,
design, deployment and troubleshooting of Microsoft-based
information network solutions. DCI's Microsoft-certified IT
support professionals offer Active Directory consulting, Microsoft
Exchange support, Microsoft .NET Server consulting, plus Windows
XP desktop help, Microsoft Office development and training,
and Great Plains accounting application development.
What are the key features of DCI's IT outsourcing packages?
Features of DCI's IT outsourcing packages include network
evaluation to make sure that your computer system meets appropriate
levels of security and off-site access, 24x7 server monitoring
using Microsoft Operations Manager to resolve problems before
they impact your business, if required Help Desk Support from
DCI's IT experts, security audit to help preserve your system
from hackers and virus attacks, application of Service Packs
and security patches for servers and applications, reduced
rates on DCI’s off-site and in-person troubleshooting services,
and access to DCI’s team of Microsoft-certified IT consultants
and service technicians.
How can DCI help improve the fault tolerance of my network?
DCI's fault-tolerant network support professionals can show
you how to build a cost-effective, fault-tolerant network
that addresses critical issues covering a broad range of network
infrastructure technologies and methodologies including fault
tolerant Internet connections, server and storage clustering,
network load balancing, Data Center solutions, interoffice
communication, and business continuity planning.
How can DCI help
my business maximize the benefits of Microsoft Customer Relations
Management (CRM) software?
DCI can set up an effective server and network foundation,
including remote and wireless access, to support the power
of Microsoft CRM, and DCI's Experts Team can provide your
Arizona, Southern Nevada and Southern California company with
an expert consultant who can help you interface Microsoft
CRM with your sales or customer service data. DCI offers experts
for other sales automation products to keep your business
ahead of the competition.
Does DCI support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a broad range of security solutions
small and medium size organizations expert} consulting for
products from other important Firewall and VPN suppliers such
as Check Point Software, WatchGuard, Juniper Networks, SonicWALL,
and Symantec.
How can DCI help
us fortify Apple Mac network security?
DCI's CISSP and CISM certified security professionals can
show you how to protect your Apple Macintosh network by offering
expert services such as providing extensive security audits,
recovery from virus and worm attacks, setting up firewalls,
implementing safe off-site and wireless access, deploying
monitoring software for defense against virus and worm attacks,
unwanted spam, and directory harvest attacks, and developing
a complete security plan appropriate for your company and
IT environment.
What pricing structure does DCI use for support services?
DCI's simple hourly service model demands no complex contracts,
minimum fees or hidden charges. Many service organizations
have minimum charges or other extra expenses that increase
service costs. For off-site service from DCI, you pay only
for the documented time spent fixing your problem. If it only
takes fifteen minutes to fix your problem, then you are charged
only for a quarter of an hour. For scheduled in-person maintenance
service booked more than one day ahead, you are billed only
for the time when our expert is present on-site repairing
your problems. No extra on location surcharges or travel expenses.
Just DCI's affordable per-hour billing rate. For emergency
same-day on-site service visits, you may have to pay for our
consultant's travel time, but never an increased emergency
rate. Because DCI maintains a large pool of expert service
professionals located throughout the entire Arizona, Southern Nevada, Southern California and Colorado Area service territory, an available consultant is usually
close by to help.
