Expert Branch Office Support

Local Support for Nationwide Enterprises

Years of experience provide Microsoft support and Cisco technology consulting has allowed DCI to develop a unique capability for supporting branch offices that require IT service with the responsiveness associated with small companies but which includes effective communications, thorough documentation and compliance with corporate IT standards.
DCI's branch office support services include:
DCI’s consultants are seasoned, certified industry veterans with extensive experience working with enterprise IT systems. DCI's experts can interact efficiently with remote IT organizations and can act as a seamless extension of headquarters IT management.

• DCI has the in-depth expertise to implement, support, troubleshoot and manage large enterprise technologies. DCI offers Active Directory consulting for complex configurations, Exchange Server 2003 consulting, Systems Management Server expertise and SQL Server support.
• DCI offers local, on-site expertise by providing field-level troubleshooting, trouble ticket initialization and vendor support coordination for WAN, VPN and ISP links. Experience working with all major telecommunications carriers and Internet Service Providers enables DCI to resolve complex problems involving multiple vendors who may be inclined to point fingers at one another rather than fix connection problems.
• DCI uses state-of-the-art tools such as Microsoft Operations Manager for network monitoring to provide enterprise-class reliability and proactive trouble detection to branch offices.
• DCI provides detailed service documentation for all delivered services so that corporate IT departments can monitor service activity and costs.
• DCI provides 24x7 network support for international organizations that need round the clock support.
• DCI can provide a broad array of services to keep branch offices productive, including server hardware and software upgrades, HQ coordinated migration projects, desktop OS and application standardization, desktop upgrades, WAN support and upgrades, etc.

If you are looking for local support for branch offices inArizona, Southern Nevada and Southern California, call (866)666-7731 or send email to information@dcicorporation.com.