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Facts about DCI's Glendale Certified Consultants

Computer Consulting Experts Support Services and Expertise

DCI's Computer Consulting and Support Services at a Glance
DCI's computer consulting and support services are geared towards small businesses who need fast and affordable solutions for network availability, security, performance, or manageability. This brief list of services and technical expertise will give you a sense of how DCI can help increase the business value of your information network.

  • DCI uses a group approach to network system issue solving, making it possible to solve even the most challenging technical problems that can crop up periodically. By leveraging hundreds of man-years of expertise from DCI's Microsoft and Cisco-certified experts, DCI can expediently and efficiently solve even the most vexing network issues. Working with hundreds of businesses and completing thousands of complex implementation and integration tasks every year affords DCI a great view on which approaches are successful and which do not.

  • DCI's security consultants have extensive field experience installing and supporting Firewall/VPN products from multiple manufacturers and can help you create an intelligent security solution and then deploy, manage and support it. In addition, DCI's CISSP certified staff members and CISM staff members can instruct you about how to integrate security into your business processes.

  • Mac experts can support the creative aspect of the Apple Macintosh environments by offering consulting services and knowledge transfer in graphics, audio, and video. DCI's consultants can provide expertise in a range of Apple Macintosh utilities including Photoshop, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. DCI can also assist you with specific projects such as digitizing audio or video or setting up an video post production facility.

  • DCI has published IT Outsourcing datasheets for 3 support packages created for small organizations. DCI’s Small Business IT Outsourcing Package offers cost effective Information Technology management, system consulting, network support and Help Desk services for Arizona, Southern Nevada, Southern California and Colorado Area companies with 10-50 network users. To view a printable PDF copy of this document and discover how IT outsourcing can save you money and improve productivity, click:
    Business IT Outsourced Support Package Datasheet (166 Kb PDF file). DCI's Server Monitoring Packages offer continuous network monitoring and technical support for Arizona, Southern Nevada and Southern California companies with 50-250 networked users.

  • DCI's Apple Mac networking engineers can help you with a wide spectrum of IT infrastructure issues including system architecture, remote connectivity, internetwork compatibility, security, and emerging technologies such as Voice over IP and high-speed wireless connectivity. DCI can help you install Apple’s Xserve enterprise servers, Xserve RAID redundant storage systems, and Xsan storage area network solution. DCI can also provide certified team members to support Cisco routers and switches.

  • Managed Server Monitoring is a type of co-sourcing that allows your internal technical team to benefit from the server monitoring services of an outside organization. If your company has a small internal IT staff, DCI's Managed Server Monitoring co-sourcing package is an inexpensive way to maximize network uptime, performance and security. For customers who subscribe to DCI's Managed Server Monitoring Package DCI performs a system assessment and installs Microsoft Operations Manager (MOM), sets up MOM server infrastructure to monitor your network, provides Helpdesk Call Center support coordinated with MOM, remotely monitors, analyzes, and/or takes care of issues, and performs regular service maintenance including application of service packs and security updates.

  • In addition to supporting a wide range of security solutions from Microsoft and Cisco, DCI offers companies expert consulting for solutions from other major VPN vendors including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec.

  • DCI can help you install Microsoft Windows Services for UNIX to achieve co-existence between Windows and Linux/UNIX networks. SFU provides interoperability between Windows Server 2003 and various versions of UNIX based operating systems including Solaris 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows server folders via NFS and integrated authentication in native Windows Server 2003 AD environments. SFU's Interix subsystem includes a full set of UNIX tools and shells, support for a single rooted file system, and a software development kit for porting software.

  • Whether it involves designing network infrastructure, setting up or outsourcing a Help Desk, rolling out a new email system, or building an on-line business application, outsourcing your network support services can manage costs and risks, allowing network service expenses to grow in a more linear and manageable fashion than is possible by growing a big, all-purpose in-house IT team.

  • Web custom software development services available through DCI's Experts Team include web site software development, web site project management, ASP and .NET programming, graphical content design, and 1-on-1 training in Microsoft FrontPage. DCI can also provide consultants who can you architect and setup custom web commerce solutions.

  • Based in Silicon Valley, DCI offers on-site troubleshooting, network outsourcing and network consulting services to companies in the Arizona, Southern Nevada, Southern California and Colorado Area. DCI can also remotely support and troubleshoot your LAN and WAN to reduce expenses and increase service levels for companies located nationwide.

  • DCI's popular enterprise consulting services include design, piloting, deploying and troubleshooting Microsoft-based technologies, including complex Active Directory environments, Microsoft Exchange Server, Microsoft SMS and Microsoft SQL Server. DCI can also configure and support system and server management utilities such as Microsoft Operations Manager. For migrations to Windows XP, Windows 2003 Server or Exchange Server 2003, DCI can help with project planning and can also provide hands-on help in installation at sites throughout the Arizona, Southern Nevada, Southern California and Colorado Area. DCI can help large enterprises fix chronic network issues affecting the stability or performance of multi-vendor networks, and DCI has deep experience assisting enterprises create a comprehensive security structure that incorporates the latest technologies from Microsoft and Cisco and is implemented using industry best practices. DCI offers project management consultants for complex large-scale projects, and especially for large infrastructure upgrades or migrations to or within the Microsoft family of IT solutions.\

  • DCI offers Arizona, Southern Nevada, Southern California and Colorado Area mid-sized companies two basic outsourcing service packages built on Microsoft Operations Manager (MOM): Managed System Monitoring Package and 24x7 System Monitoring Package.

: : Topics