Facts about DCI's Henderson Certified Consultants
Computer Consulting Experts Support Services and Expertise
DCI's Computer Consulting
and Support Services at a Glance
DCI's computer consulting and support services are geared
towards small businesses who need fast and affordable solutions
for network availability, security, performance, or manageability.
This brief list of services and technical expertise will give
you a sense of how DCI can help increase the business
value of your information network.
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In performing network technology projects for large
clients, DCI utilizes a phased method based on discreet
steps in order to adhere to established budgets, scheduling
deadlines, and engineering objectives while minimizing
business disruption. DCI's methodology takes advantage
of proven industry project management standards founded
on the best practices defined by the Microsoft Solutions
Framework and includes requirements definition, design
and architecture proposals, pilot evaluation, design adjustment,
and expert implementation. All phases are documented to
provide a detailed description of technical services delivered
and to help in future system maintenance.
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Based in San Jose, DCI provides on-site troubleshooting,
IT outsourcing and IT consulting services to businesses
in the Arizona, Southern Nevada, Southern California and Colorado Area. DCI can also remotely
monitor and fix your network to reduce costs and improve
service levels for businesses located nationwide.
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DCI's knowledge transfer consulting services include
one-on-one education customized for individuals who want
to improve their knowledge of mainstream business productivity
software and network equipment. Find out more about DCI's
Microsoft Word training, Excel education, Microsoft Project
training, and Apple Mac consulting. DCI also provides
detailed documentation for all delivered services. These
service reports provide your internal technical staff
with a detailed and helpful history of important technical
problems involving your system and can provide insight
into how to anticipate and resolve issues in the future.
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Whether it involves designing network infrastructure,
setting up or outsourcing a Help Desk, rolling out a new
Exchange system, or building an on-line business application,
outsourcing your system support services can manage expenses
and risks, allowing IT service costs to expand in a more
linear and controlled fashion than is possible by building
up a large, all-purpose in-house IT staff.
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DCI can install the optimal server and communications
infrastructure, including remote and wireless connectivity,
to support Dynamics CRM, and DCI's Subject Matter
Experts can provide your Arizona, Southern Nevada, Southern California and Colorado Area small
business with a consulting professional who can assist
you integrate Microsoft CRM with your sales or customer
service databases. DCI can provide consultants in
other sales automation solutions to keep your business
competitive.
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DCI's certified Microsoft team members can help you
optimize the capabilities of your existing Microsoft Windows
2000 Servers and can ease network administration, provide
tech support and troubleshooting, and increase security.
In addition, DCI can provide CISSP and CISA certified
security experts to analyze your current network security
and propose organization-wide policies, procedures and
solutions to bolster your security in the future.
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DCI's Experts Team offers in-depth consulting expertise
in specific application areas, allowing you to create
fast, inexpensive and complete IT solutions that fit the
unique needs of your operation. DCI's application
developers can help you customize Microsoft's important
eCommerce-capable packages including Microsoft Business
Solutions-Axapta, Microsoft Business Solutions–Navision
Software, Microsoft Business Solutions–Great Plains
RMS, Microsoft Business Solutions–Small Business
Manager, and Microsoft Business Solutions-Solomon Software.
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ERP and MRP solutions supported by DCI include Microsoft
Business Solutions-Microsoft Dynamics AX, Microsoft Business
Solutions–Microsoft Dynamics NAV, Microsoft Business
Solutions–Microsoft Retail Management System, and
Microsoft Business Solutions-Microsoft Dynamics SL., Macola
ERP by Exact Software, MAS 90 Financials by Sage Software
(Best Software), and QuickBooks Pro by Intuit.
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DCI can provide a Great Plains – Dynamics GP
technical expert to help maintain and enhance your system.
DCI can also assist you architect and implement an
efficient migration to Great Plains so that you preserve
your historical data, increase your data security, improve
your financial reporting and analytics, leverage Microsoft
Office support, and eliminate business disruption by architecting
and following an efficient migration plan.
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There are over 75 enterprise-class Internet Data Centers
in the Arizona, Southern Nevada, Southern California and Colorado Area, and DCI's Enterprise
Data Center consulting professionals can enhance your
system’s reliability and performance by helping
you choose a Data Center that meets the specific requirements
of your enterprise, including geographic location, space,
communications, affordability, and value-added features
and services.
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DCI's expert consultants can help your business implement
Microsoft Internet Security and Acceleration — ISA
Server 2000 — which builds on Windows 2003 security
and Microsoft Active Directory for policy-based security,
web browser acceleration, and easy to use management tools.
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DCI offers Microsoft Windows 2003 Server cluster
server support to help your enterprise implement clustered
server configurations that can potentially provide 100%
uptime, even for routine maintenance tasks. This redundancy
is possible because a single server in a cluster can be
brought off-line for maintenance tasks without impacting
users. Clustering also allows IT personal to perform important
security updates during regular business hours without
impacting user productivity.
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Web site custom software development services available
through DCI's Experts Team include web software development,
web site project management, Microsoft ASP and .NET programming,
graphics design and creation, and 1-on-1 training in FrontPage.
DCI can also provide consultants who can you architect
and setup custom eCommerce web site solutions.
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