Facts about DCI's Irvine Certified Consultants

Computer Consulting Experts Support Services and Expertise

DCI's Computer Consulting and Support Services at a Glance
DCI's computer consulting and support services are geared towards small businesses who need fast and affordable solutions for network availability, security, performance, or manageability. This brief list of services and technical expertise will give you a sense of how DCI can help increase the business value of your information network.

• DCI's fault tolerant design professionals and Cisco CCIE-certified consulting experts can help you install the latest connectivity technology to implement affordable fault-tolerant ISP connections.

• Even if your Information Technology budget is small, DCI offers value oriented support packages that will give your IT network the reliability, security and performance your business needs. DCI's 24x7 Network Support Services combine the talent of some of Silicon Valley’s most experienced Microsoft-certified and Cisco-certified IT technical staff, the latest network management applications, and value priced service programs to keep your line-of-business computer network applications and servers up and running.

• DCI's highly evolved detailed service documentation reporting system provides comprehensive documentation for all completed services. Every DCI team member has full and secure access to all the details of technical services delivered by any technical team member to every customer. This record of problems and solutions, as well as false alarms and missteps, is organized as an easily accessible and searchable internal database that allow DCI's engineers to share their experiences organization-wide so that the overall productivity of DCI's support increases over time.

• Load balancing of multiple servers increases performance and offers redundancy by working around crashed servers in a load-balanced farm. DCI's load balance support cover a wide range of load balancing solutions including server balancing, application balancing, and network infrastructure routing.

• Microsoft Operations Manager improves the availability of critical applications by proactively identifying and helping to solve problems before they can impact a server. Operations Manager can optimize network performance by verifying predefined performance thresholds and usage patterns on critical servers, allowing network managers to be more proactive in adding performance-hungry resources and to eliminate problem areas before they cause serious network bottlenecks. However, implementing Operations Manager to take full advantage of this feature-rich monitoring software can be a challenge. With over five years of prior experience with the NetIQ technology upon which MOM is based, DCI's network experts can help you chose appropriate MOM architecture, install and setup Operations Manager, and create customized rules, scripts, reports and alerts for your organization. DCI can also help document MOM's server monitoring policies and procedures.

• DCI's Apple certified staff members can help you setup Microsoft Entourage and Microsoft Exchange so your Macintosh users can collaborate with co-workers who run Outlook. With Microsoft Entourage for Apple Macintosh, you can get and transmit email, search your Exchange address book, import email addresses, synchronize up your calendar and invite people to events with your Exchange account.

• DCI's popular enterprise consulting include design, piloting, deploying and troubleshooting Microsoft-based technologies, including complex Microsoft Active Directory configurations, Exchange Server, Systems Management Server and SQL Server 2005. DCI can also install and support network and server monitoring tools such as Microsoft Operations Manager. For upgrading to Windows XP, Windows 2003 Server or Exchange Server, DCI can assist with planning and can also provide local assistance in deployment at sites in Arizona, Southern Nevada and Southern California. DCI can help organizations resolve chronic network glitches impacting the reliability or performance of multi-vendor networks, and DCI has extensive experience assisting organizations create a comprehensive security architecture that incorporates the latest technology from Microsoft and Cisco and adheres to industry best practices. DCI can provide project management consultants for complex large-scale deployments, and especially for large infrastructure upgrades or migrations to or within the Microsoft family of IT solutions.

• By making sure that the essential equipment service contracts are in force and that your network has secure remote access, DCI's Information Technology outsourcing packages set the foundation for fast resolution of hardware problems plus fast and affordable technical support thanks to remote monitoring and troubleshooting. DCI can reduce expenses by helping you create rules-based scripts that allow Microsoft Operations Manager to execute complex corrective actions which would otherwise require the manual intervention of IT personnel. When you need troubleshooting expertise from DCI's expert certified professionals, you will receive priority attention.

• DCI's certified Microsoft engineers can help you optimize the capabilities of your existing Microsoft Windows 2000 Servers and can ease network administration, provide technical support and troubleshooting, and increase security. In addition, DCI can provide CISSP and CISA certified security consultants to analyze your current network security and propose organization-wide policies, procedures and technologies to strengthen your security in the future.