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Peoria IT Consulting FAQ

Small Business IT Outsourcing Why Outsourcing Makes Business Sense



More Questions and Answers

My business application needs 24x7 support. Can DCI help?
DCI offers 24x7 hands-on network consulting and IT outsourcing services in the Bay Area. DCI's 24x7 IT System Support Services include the services of some of the Arizona, Southern Nevada and Southern California's most capable Microsoft-certified information technology consultants, the latest network management software, and affordable service programs to keep your business computer system performing smoothly.

Does DCI offer security consulting for UNIX environments?
If you have a mixed-platform environment that supports UNIX/Linux and Microsoft servers and desktops, DCI is able to improve system security by providing a CISSP-certified expert to assist your entire organization in a broad array of security areas that include security management practices, security architecture and paradigms, access permission systems and methodology, and business continuity strategy.

What security support does DCI offer for UNIX environments?
If you have a mixed-platform IT environment with UNIX and Windows servers, DCI can offer security help by giving you access to a CISSP-certified network expert to assist your entire enterprise in a extensive selection of security areas. CISSP Certification denotes mastery of a worldwide standard for data security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of data security under ISO/IEC 17024. DCI can provide a CISSP-certified expert to help your organization in a broad range of security areas such as:

  • Security Administration Practices
  • Security Architecture and Models
  • Access Control Solutions and Methodology
  • Applications Development Security
  • Operations Security
  • Site Security
  • Data Encryption
  • Telecommunications, Network and WAN Security
  • Business Continuity Planning
  • Law, Investigation and Ethics

    Does DCI offer network architecture consulting for Apple Mac environments?
    DCI's Mac network support experts can help you with a broad array of network connectivity areas such as system design off-site and mobile access, multi-network compatibility, security, and new technologies such as Voice over IP and fast wireless connectivity. DCI can help you configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage arrays, and Xsan storage area network (SAN) solution. DCI can also give you access to certified experts to help with Cisco routers and switches.

    Does DCI offer consulting help for server clustering with Windows 2003 Server?
    DCI provides server clustering support to enable your company implement clustered server configurations that offer 100% uptime, even for routine maintenance functions. This non-stop capability is possible because any server in a cluster can be brought down for maintenance work without impacting users. Server clustering also frees support staff to perform vital security enhancements during normal business hours without impacting user productivity.

    Does DCI offer help with specific Apple Mac applications?
    DCI's Apple Macintosh consultants can support the creative side of Mac networks by providing consulting services and teaching in graphics, audio, and video. DCI's trainers offer expertise in a range of Macintosh software programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Final Cut Pro, Adobe After Effects, Apple Motion, Apple Logic, MOTU Digital Performer, and Digidesign Pro Tools. DCI can also assist you with complex tasks such as image capture or digitizing sound or motion video or installing an audio/video post-production facility.

    How does DCI document the support services provided to my business?
    DCI's highly evolved network support reporting system provides complete documentation for all delivered services. Each DCI consulting expert has full access to all the details of billed services performed by any staff member to every client. This history of problems and fixes, plus false alarms and wrong turns, is filed as an easily accessible and searchable in-house information repository that enables DCI's network support experts to share their knowledge across the company so that the overall effectiveness of DCI's service increases over time.

    Does DCI offer support for migrating from Microsoft Exchange 5.5 Server to Exchange Server 2003?
    DCI's Microsoft Exchange migration support services can show you how to plan and implement an efficient in-place upgrade strategy that avoids network disruption, reduces long-term support requirements, and makes your Exchange Server easy to manage.

    Can DCI help design a fault-tolerant load balancing solution?
    DCI's network load balancing support services address a broad range of load balancing techniques such as server balancing, business software balancing, and network infrastructure routing.

    Does DCI offer advanced training for Microsoft Word?
    DCI can provide Bay Area small businesses a certified professional familiar with the latest functions of Microsoft Word 2003. A support specialist from DCI's Experts Team can provide one-on-one Word training to keep your organization up to speed with Word 2003.

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