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Peoria Small Business IT Outsourcing

Small Business IT Outsourcing Why Outsourcing Makes Business Sense

Businesses in Peoria take advantage of IT outsourcing to cut costs and enhance productivity. IT outsourcing offers a small company the services of skilled professionals while avoiding the high cost of supporting a large internal IT staff. Outsourcing allows your company's management to focus on your core business while still having affordable access to superior IT support.

Surveys show that small businesses are attracted to IT outsourcing in order to:

  • Improve management's focus
  • Control the costs of operation
  • Free management resources
  • Access top notch technical expertise
  • Add important resources on an as-needed vs. full-time basis

IT outsourcing services from DCI align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.

DCI offers a variety of IT outsourcing services for small businesses in Peoria:

Value Pricing DCI's easy hourly engagement model is founded on no complex contracts, retainers or hidden fees. Many competitors have minimum charges or other extra fees that deceptively increase support expenses. For remote support, you pay only for the actual time spent working on your problem. If it only takes ten minutes to resolve your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are only charged for the time when our consultant is actually on-site solving your problems. There is a modest $35 on-site charge with no other travel fees or expenses billed. Just our value priced hourly fee billed to the actual time spent. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but never an increased emergency or after-hours rate. Because DCI maintains a large pool of expert consultants located throughout the entire Arizona, Southern Nevada, Southern California and Colorado Area on-site service territory, an available consultant is usually close by to help.
Fault Tolerant Consultants DCI's Microsoft and Cisco-certified consultants can help you deploy a sensible, redundant network that meets critical issues covering a broad spectrum of infrastructure technologies and processes including redundant ISP links, application clustering, load balancing, Data Center deployments, interoffice connectivity, and disaster recover
Knowledge Transfer Services DCI's certified technical staff offer individualized training on complex, mission-critical technologies or software applications for which your business feels the need for in-house expertise. DCI's knowledge transfer services to your internal support team makes wise business sense in areas such as Windows Active Directory, Exchange Server, Microsoft ISA Server, or Cisco-based network systems and VoIP technologies.
Migration Consulting to Microsoft Windows Server 2003 DCI's Microsoft and Cisco-certified experts can help you craft a sensible, fault-tolerant network that meets critical issues covering a broad spectrum of infrastructure technologies and processes including fault tolerant Internet connections, application clustering, server load balancing, Data Center deployments, multi-site connectivity, and disaster recovery solutions.
ERP and MRP Help DCI can help you with planning, deploying, managing and troubleshooting sophisticated IT environments based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or from mixed-platform environments. DCI's migration, integration, and support assistance includes planning and system design, setup and deployment.
Crystal Reports, Access, FRx Consulting DCI supports ERP solutions through application staff members, who can support Microsoft Business Solutions, applications from other developers, and legacy applications that provide financials, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus systems for human resources, sales and marketing, retail, and distribution.
MOM 2005 Consulting Services DCI can help you with dedicated reporting tolls such as Crystal Reports and Microsoft FRx Enterprise Reporting to automate procedures unique to your company and give you control of consolidations, financial system reporting, budgeting and analysis. DCI can also provide experts to help you with financial system software such as Great Plains, Solomon and Navision, and with generic applications such as Microsoft Access and Excel, which can be used by themselves or together with dedicated reporting applications to turn business data into concise information that can drive informed management decisions.
eCommerce Web Development DCI has lengthy experience both supporting Microsoft Operations Manager 2005 (MOM) and using this powerful server monitoring application to increase network reliability, performance and security. You can outsource problem response to DCI's Microsoft-certified support team. With years of server management experience, these IT experts can also act efficiently on the information generated by MOM to keep mission-critical systems running smoothly.
Microsoft Excel Training DCI can help you setup web sites that are integrated with sales and inventory applications to lower the cost and improve the productivity of online business-to-business, business-to-consumer, or buy-side to sell-side commerce. DCI can help you create custom web applications using proven development tools and or customize off-the-shelf applications so that they fit your special business requirements.
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