How does DCI handle problem escalation?
DCI uses a team approach to problem escalation, making it
possible to fix even the most difficult technical issues that
can crop up from time to time. By leveraging hundreds of man-years
of experience from DCI's Microsoft and Cisco-certified experts,
DCI can rapidly and affordably solve even the most vexing
issues. Working with hundreds of customers and performing
thousands of sophisticated implementation and integration
jobs annually provides DCI a unique view about which approaches
succeed and which do not.
What security support does DCI offer for UNIX environments?
If you have a mixed-platform IT environment that combines
UNIX and Windows technology, DCI provides security consulting
by giving you access to a CISSP-certified IT expert to assist
your entire enterprise in a extensive range of security concerns.
CISSP Certification denotes expertise with a global standard
for information security. ANSI (American National Standards
Institute) has awarded the CISSP credential accreditation
in the area of data security under ISO/IEC 17024. DCI can
give you access to a CISSP-certified professional to help
your company in a broad range of security fields such as:
- Security Management Procedures
- Security Infrastructure and Models
- Access Control Systems and Processes
- Applications Development Security
- Operations Security
- Site Security
- Data Encryption
- Telecom, LAN and WAN Security
- Disaster Recovery Planning
- Law, Investigation and Ethics
Can DCI help my business customize applications based on Microsoft Great Plains software?
The open design of Great Plains makes it possible to designcustom
Microsoft Dynamics GP applications that offer all of the core
capability of proven Great Plains applications but also meet
the particular needs of your company. With access to the Modifier
with MS Visual Basic, application programmers are able to
design with the most widely used programming environment in
the IT world to adapt Microsoft Dynamics GP data views, add
or change business logic, produce custom forms and reports,
or expand integration with Microsoft Office software. DCI's
expertise with Microsoft .NET programming, Microsoft SQL Server
applications, and programming experience with VBasic, XML
and other developer tools make it possible to design custom
mission-critical programs and eCommerce solutions that work
seamlessly with Great Plains.
What services are available from DCI for UNIX-Windows integration?
For multi-platform networks that feature UNIX and Windows
servers and workstations, DCI's UNIX-Windows integration,
management and troubleshooting services include:
System Infrastructure Configuration and Support
Support for Microsoft Windows Services for UNIX (SFU)
Off-site Server Monitoring and Administration
Online Network Help and Troubleshooting
Hands-on Network Service Throughout the Bay Area
Help Desk Services
How can DCI help improve the fault tolerance of my network?
DCI's fault-tolerant network consulting professionals can
show you how to construct a cost-effective, fault-tolerant
network that deals with critical areas involving a wide
array of system infrastructure technologies and processes
including fault tolerant Internet access, server and storage
clustering, server and router load balancing, Data Center
solutions, interoffice connectivity, and business continuity
planning.
What are the advantages of building-to-building wireless bridging?
License-free wireless bridges offer a quick and affordable way to implement secure, high-speed data connections between buildings. This can do away with the expense of an extra leased line, provide an emergency fall-back communication link, or act as an economical data backhaul. By reducing installation costs and eliminating recurring fees associated with standard T1, E1 or DS-3 lines, wireless bridges can typically pay for themselves within a few months.
What consulting services are available from DCI for Firewall and VPN security?
DCI's security consulting experts have substantial background
deploying and supporting Firewall and VPN technology from
diverse suppliers and can help you design a robust security
solution and then install, administer and support it. In
addition, DCI's CISSP certified engineers and CISM certified
security professionals can advise you ways to design security
into your business processes.
How can DCI help me deploy Entourage to enable collaboration between Mac users and Windows users?
DCI's Microsoft-certified engineering staff and Macintosh
experts can show you how to interface your Mac systems to
your MS Exchange Server through DCI's experienced Entourage
support. DCI will ensure that your Exchange Server is properly
configured and that WebDAV, LDAP and Outlook Web Access
are appropriately enabled. DCI can also offer a full array
of MS Exchange support services including set up, management,
security, remote connectivity, performance optimization,
plus spam detection and virus prevention. DCI also offers
specialized one-on-one Entourage training.
What services are available from DCI to support Windows Server 2003?
The complexity and integration demands of Microsoft Windows
Server demands an IT expert with real-world experience and
broad knowledge about planning and building cohesive end-to-end
business technology applications. The background of DCI's
Microsoft-certified experts, with an average of over 10
years of work history with Microsoft technology, guarantees
success in selecting the edition and set up of Windows Server
that aligns most closely with your business requirements.
