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Scottsdale Small Business IT Outsourcing

Small Business IT Outsourcing Why Outsourcing Makes Business Sense

Small businesses in Scottsdale benefit from IT outsourcing by trimming IT expenses and increasing productivity. IT outsourcing offers small companies the services of experienced consultants without the need to build and manage a large internal support organization. Through IT outsourcing, you are free to focus on building your company while efficient service professionals keep your network running smoothly.

The growing popularity of IT outsourcing among small businesses is due to a variety of demonstrated benefits. Surveys indicate that the most common reasons for small businesses to use IT outsourcing include:

  • Give management more time to run the business
  • Get more impact from the IT budget
  • Free internal staff for business-critical tasks
  • Interact with high-level consultants
  • Create an efficient mix of internal and external support

DCI has provided IT outsourcing services to small businesses for years and now combines state-of-the-art technologies with proven best practices to help companies cut costs and enhance the business value of their information systems. Unlike the largest consulting companies, DCI does not require expensive, long-term support contracts or fixed retainers. You pay only for services delivered and only for as long as you are satisfied with the results. In addition, DCI's size and depth of expertise means that you receive more consistent and responsive service than independent consultants or small consulting firms can deliver.

DCI offers a variety of IT outsourcing services for small businesses in Scottsdale:


Migration Help to Windows Server 2003
DCI can help you with planning, installing, managing and troubleshooting sophisticated IT environments based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or from mixed-platform systems. DCI's migration, integration, and support services includes planning and system design, setup and deployment.

Knowledge Transfer Services
DCI's certified consulting experts offer customized training on complex, mission-critical systems or applications for which your business has the requirement for in-house expertise. DCI's knowledge transfer services to your internal support team makes wise business sense in areas such as Active Directory, Microsoft Exchange, ISA Server, or Cisco-based network systems and VoIP technology.


Microsoft SharePoint Consulting Services
DCI's Microsoft-certified experts can help you evaluate the business case for implementing SharePoint Portal Server 2003, provide configuration and deployment help, tune your network infrastructure, integrate your standard and custom application software to operate with SharePoint Portal Server, develop a organization-wide security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk support.

Linux and Windows Coexistence Assistance
DCI can help you deploy Microsoft Windows Services for UNIX (SFU) to achieve integration between Windows and Linux environments. SFU provides interoperability between Windows 2003 and various versions of UNIX and Linux including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows folders over NFS and seamless password management in native Windows Server 2003 Active Directory environments. SFU's Interix subsystem includes a complete set of UNIX tools and shells, support for a single rooted file system, and a software development kit for porting applications.
Operations Manager Support DCI has lengthy experience both supporting Microsoft Operations Manager 2005 (MOM) and using this powerful server monitoring application to enhance network reliability, performance and security. You can outsource server management to DCI's Microsoft-certified support team. With years of server management experience, these Information Technology experts can also act quickly on the information generated by MOM to keep mission-critical systems running smoothly.


SQL Server 2005 Database Consulting
The complexity and integration demands of Microsoft SQL Server requires an IT expert with hands-on expertise and broad experience in architecting and deploying data-driven end-to-end business IT solutions. The experience of DCI's Microsoft-certified technical staff, with an average of over 10 years of background in Microsoft integration, assures you success in designing, deploying and managing successful Microsoft Microsoft SQL Server solutions that are properly integrated with the Microsoft .NET family.

Macintosh Support Services
DCI's Microsoft and Apple certified experts can help you install Microsoft Entourage and Exchange Server so your Apple Mac users can collaborate with associates who run Microsoft Outlook. With Microsoft Entourage 2004 for Apple Macintosh, you can receive and transmit e-mail, search your Exchange Server global address list (GAL), import email addresses, sync up your calendar and invite other users to meetings with your Exchange account.
Exchange Server 2003 Support Services DCI's Microsoft-certified consulting staff have 18 years of experience architecting, installing, and troubleshooting mail environments for both small businesses and Fortune 100 enterprises. DCI's experience and field-proven methodologies can help you successfully implement a fast, seamless migration to Microsoft Exchange Server. DCI attends to critical details such as coordinating domain names transition so that both local and mobile users make a seamless transition from POP3 email.

High Availability Consulting
In situations where a single server or cluster can’t offer the performance required for a critical applications, load balancing of multiple servers offers a path that not only enhances performance but, as a extra feature, provides fault tolerance by seamlessly working around offline servers in a load-balanced array. DCI is experienced with a diverse range of load balancing solutions covering server balancing, software balancing, and LAN/WAN network infrastructure bonding.

Firewall and VPN Support
In addition to supporting a broad range of security solutions from Microsoft and Cisco, DCI offers small businesses expert support for products from other major Firewall and VPN manufacturers including Check Point Software, WatchGuard, Juniper Networks – Netscreen, SonicWALL, and Symantec.
MRP Consulting Services DCI supports ERP and MRP solutions through software staff members, who can support Microsoft Business Solutions, software from other vendors, and legacy software that provide financials, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus systems for human resources, marketing and sales, retail, and distribution.
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