Facts about DCI's Scottsdale Certified Consultants

Computer Consulting Experts Support Services and Expertise

DCI's Computer Consulting and Support Services at a Glance
DCI's computer consulting and support services are geared towards small businesses who need fast and affordable solutions for network availability, security, performance, or manageability. This brief list of services and technical expertise will give you a sense of how DCI can help increase the business value of your information network.

• If you have a heterogeneous IT environment with UNIX/Linux and Windows technology, DCI can offer system security assistance by providing a CISSP/CISA-certified consultant to help your entire organization in a broad set of security areas. CISSP Certification recognizes mastery of an international standard for information security. ANSI (American National Standards Institute) has endorsed the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. DCI can provide a CISSP-certified expert consultant to help your company in a diverse range of security areas including security management procedures, security architecture and design, user authentication control systems and methodology, systems development security, operations security, physical security controls, data encryption, telecommunications, network and Internet security, enterprise continuity planning, and law, investigation and ethics.
• DCI has published Information Technology Outsourcing datasheets for three support packages designed for small businesses. DCI’s Small Office IT Outsourcing Package offers cost effective IT management, network consulting, network support and Helpdesk services for Arizona, Southern Nevada and Southern California companies with 10-50 network users.DCI's System Monitoring Packages offer continuous network monitoring and technical support for Arizona, Southern Nevada, Southern California and Colorado Area organizations with 50-250 networked users.
• DCI's business continuity expert consultants can help you craft recovery plans, create a redundant network infrastructure, and conduct realistic outage exercises.
• The sophistication and integration requirements of Windows 2003 Server requires an information technology professional with hands-on expertise and broad based knowledge in designing and crafting cohesive end-to-end enterprise technology solutions. The experience of DCI's Microsoft-certified staff members, with an average of over 10 years of background in Microsoft integration, assures you success in identifying the right solution and configuration of Microsoft Windows Server 2003 that aligns best with your business requirements.
• DCI offers Arizona, Southern Nevada and Southern California medium sized businesses two basic outsourced service packages built on Microsoft Operations Manager (MOM): Managed System Monitoring Package and Comprehensive Server Monitoring Package. To view a single-page printable datasheet detailing DCI's two Network Monitoring Packages for medium-sized businesses, click:
  Server Monitoring Packages 69 Kb PDF file).
• DCI can help you deploy Windows Services for UNIX to achieve coexistence between Windows and Linux networks. SFU offers interoperability between Windows Server 2003 and various versions of UNIX based operating systems including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows folders via NFS and improved authentication in Windows Server 2003 Active Directory environments. SFU's Interix subsystem includes a complete set of UNIX/Linux tools and shells, support for a single rooted file system, and a software development kit for porting applications.
• The vast majority of small office multi-office communications networks feature virtually no fault tolerance failed lines. DCI offers multi-site connectivity consulting expertise to help you design and deploy high-availability, fault-tolerant architectures for interoffice connectivity.
• Features of DCI's Information Technology outsourcing packages include system assessment to ensure that your environment meets professional standards of security and remote access, 24 x 7 network monitoring using Operations Manager to identify issues before they disrupt your organization, optional Help Desk Services from DCI's technical experts, security audit to help protect your network from viruses, installation of Service Packs and security updates for servers and applications, discounts on DCI’s onsite troubleshooting services, and access to DCI’s team of Microsoft-certified system experts and technicians.
• DCI has deep experience both supporting MOM 2005 and using this advanced server monitoring application. DCI offers Arizona, Southern Nevada and Southern California small and mid-sized businesses two basic outsourcing service packages built on Microsoft Operations Manager (MOM): Server Monitoring and 24x7 Server Monitoring Solution. To view a single-page printable datasheet describing DCI's two outsourcing service packages for small businesses click:
  Server Monitoring 69 Kb PDF file).
• DCI can help you setup a secure, robust e-commerce infrastructure and can help you develop web sites that are closely integrated with sales and inventory systems to reduce the expense and improve the reliability of on-line B2B, business-to-consumer, or buy-side to sell-side commerce. DCI can help you develop custom web applications using standard development tools and or customize off-the-shelf applications so that they accommodate your special business requirements
• Managed System Monitoring is a type of shared outsourcing that allows your internal IT staff to benefit from the network monitoring services of an outside consulting firm. If your business has a small internal IT staff, DCI's Managed Server Monitoring co-sourcing package is a cost effective way to maximize system availability, performance and security. For clients who utilize DCI's Managed Server Monitoring Package DCI performs a system assessment and configures Operations Manager, configures the MOM server infrastructure to monitor your network, provides Helpdesk Call Center support coordinated with MOM, remotely monitors, diagnoses, and/or fixes issues, and performs regular service maintenance including installation of service packs and security updates.
• If you are developing Linux/UNIX software on a network that incorporates Microsoft-based servers, desktops and software, DCI offers IT outsourcing and consulting services that keep your system fully operational while freeing you to concentrate on your area of highest value. By using advanced network monitoring and providing remote and on-site support as you need it, DCI offers Linux/UNIX software developers a cost effective way to maintain an IT system that features high availability, security and high performance.
• DCI's Apple and Microsoft certified consultants can help you install Entourage email and Exchange Server so your Mac users can share information with co-workers who run Outlook. With Microsoft Entourage for Apple Mac, you can get and transmit email, search your Exchange global address list (GAL), import email addresses, synchronize up your calendar and invite people to meetings with your Exchange account.