Sun City Small Business IT Outsourcing

Small Business IT Outsourcing Why Outsourcing Makes Business Sense

Small businesses in the Sun City area can benefit from IT outsourcing by lowering support expenses and enhancing productivity. IT outsourcing offers affordable access to certified service professionals without forcing you to hire and manage extra in-house IT support staff. IT outsourcing allows you to pay more attention to your business, confident that your network is being managed and supported by experts.

The business case for IT outsourcing has been sufficiently compelling to spur dramatic growth over the past few years. Surveys reveal that small businesses look to IT outsourcing for several major benefits:

Improve the focus of company management
Eliminate wasted IT expenses and streamline operations
Save internal technical experts for strategic purposes
Have timely access to top-level consultants
Add resources not available internally

DCI's experience providing IT outsourcing to small businesses makes it possible to help you solve network support and management problems in ways suited to your company's specific requirements. DCI's IT outsourcing services are cost effective and flexible, requiring no long-term contracts or minimum commitments. In addition, the scope of DCI's technical experience cannot be matched by independent consultants or small consulting firms.

DCI offers a variety of IT outsourcing services for small businesses in the Sun City area:

Microsoft SMS Server Deployment Services	DCI has in-depth experience helping organizations save time and money by using Microsoft SMS 2003 to better manage configuration and change processes. DCI can help you deploy SMS 2003 to minimize network management expenses, improve network security, maximize productivity by keeping applications up-to-date, ensure compliance with software licensing, and track applications usage patterns to help you make intelligent purchasing decisions.
SharePoint Application Development	DCI's Microsoft-certified consultants can help you evaluate the business case for deploying SharePoint Portal Server 2003, provide configuration and deployment support, design your network infrastructure, integrate your standard and custom application software to operate with Microsoft SharePoint, design a company-wide security plan that incorporates portal technology, and deliver troubleshooting and Help Desk support services.
ISA 2004 Server Consulting	DCI's Microsoft-certified staff have extensive experience developing Microsoft-based security solutions for IT networks with multiple sites, remote workers, and mission-critical web commerce applications. DCI's consultants can help your business plan and implement a configuration of Microsoft ISA 2004 Server that supports your business needs without adversely restricting your network.
Efficient Pricing Model	DCI's easy hourly engagement model is founded on no complex contracts, retainers or hidden charges. Many competitors have minimum fees or other extra fees that deceptively drive up support expenses. For remote support, you are billed only for the actual time spent working on your solution. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are only charged for the time when our expert is actually on-site solving your problems. There is a modest $35 on-site charge with no other travel fees or expenses billed. Just our competitive hourly rate billed to the actual minutes spent. For emergency same-day on-site service calls, you might have to pay for our consultant's travel time, but never an increased emergency or after-hours rate. Because DCI maintains a large pool of team members located throughout the entire Arizona, Southern Nevada, Southern California and Colorado Area on-site service territory, an available consultant is often close by to help.
Redundant Support Services	DCI's Microsoft and Cisco-certified consulting personnel consulting staff can help you deploy a sensible, redundant network that addresses critical issues covering a broad assortment of infrastructure technologies and processes including redundant Internet lines, application clustering, load balancing, Data Center solutions, interoffice connectivity, and disaster recovery solutions.
Network Security Consulting	Managing and deploying anti-virus protection, detection and defense along with the recovery of mission-critical systems requires comprehensive effort that entails a variety of tools, processes, and policies. DCI's CISSP and CISM-certified staff can assist you at any level in your efforts to defend your information system, from security audits to creating a complete security strategy. DCI offers affordable hourly or contract service to help businesses set up and maintain secure networks based on Microsoft Windows and Cisco technology.
Firewall and VPN Network Support	In addition to supporting a broad range of security appliances from Microsoft and Cisco, DCI offers small businesses expert help for products from other major Firewall and VPN manufacturers including Check Point Software, WatchGuard, Juniper Networks – Netscreen, SonicWALL, and Symantec.
MOM 2005 Server Management	DCI has lengthy experience both supporting Microsoft Operations Manager 2005 (MOM) and using this powerful server monitoring software to increase network reliability, performance and security. You can outsource server management to DCI's Microsoft-certified support team. With years of network management experience, these Information Technology experts can also act efficiently on the information generated by MOM to keep mission-critical environments running smoothly.
Microsoft Windows Cluster Support	DCI provides Windows 2003 Server experts to help your company implement clustered server environments that can potentially provide 100% uptime, even for routine IT maintenance functions. This redundancy is possible because a single server in a clustered environment can be brought off-line for maintenance functions without impacting users. Clustering also allows administration personal to implement critical network security patches during regular business hours without impacting user productivity.

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