Facts about DCI's Sun City Certified Consultants

Computer Consulting Experts Support Services and Expertise

DCI's Computer Consulting and Support Services at a Glance
DCI's computer consulting and support services are geared towards small businesses who need fast and affordable solutions for network availability, security, performance, or manageability. This brief list of services and technical expertise will give you a sense of how DCI can help increase the business value of your information network.

• DCI's knowledge transfer services include one-on-one education customized for individuals who want to expand their knowledge of mainstream business productivity software and network hardware. Find out more about DCI's Microsoft Word training and consulting, Excel training and consulting, Microsoft Project training and consulting, and Macintosh consulting. DCI also offers detailed documentation for all completed services. These service reports provide your internal IT staff with a concise and useful history of important technical issues involving your system and can provide insight into how to anticipate and fix issues in the future.

• DCI's security professionals have extensive field experience designing and supporting Firewall/VPN equipment from multiple supplies and can help you create an intelligent security solution and then deploy, administer and support it. In addition, DCI's CISSP certified professionals and CISM team members can instruct you about how to design security into your business processes.

• DCI charges a value priced hourly rate for IT support. Clients are not forced to waste money with retainers or minimum commitments that often result in paying for support services that are never delivered. DCI does not add a surcharge for nighttime or urgent service, and doesn’t bill for travel time except for emergency support where onsite time is less than 4 hours. DCI is also expert at supporting and troubleshooting IT systems remotely, which eliminates travel expenses and minimizes wasted productivity.

• DCI's Microsoft-certified consultants and Macintosh consultants can help you to connect your Mac systems to your Exchange server through extensive Entourage consulting. DCI will make sure that your Exchange Server is properly configured and that WebDAV, LDAP and Outlook Web Access are correctly installed and test. DCI can also provide a full range of Microsoft Exchange consulting services including systems integration, troubleshooting, security management, mobile user support, performance tuning, plus anti-spam and anti-virus protection. DCI also offers customized one-on-one Entourage training.

• DCI utilizes a group approach to network system issue escalation, making it possible to resolve even the most difficult technical issues that can crop up periodically. By harnessing hundreds of man-years of experience from DCI's Microsoft and Cisco-certified consultants, DCI can expediently and efficiently solve even the most troublesome computer issues. Working with hundreds of clients and performing thousands of complex support and integration tasks every year affords DCI insight on which approaches are successful and which do not.

• DCI's certified Microsoft engineers can help you optimize the capability of your existing Microsoft Windows 2000 Servers and can streamline network administration, provide tech support and troubleshooting, and increase security. In addition, DCI can provide CISSP/CISM/CISA certified security professionals to evaluate your current IT security and propose enterprise-wide policies, procedures and technologies to bolster your security in the future.

• DCI has created a whitepaper that summarizes the benefits a small office can derive from outsourced network support and other information technology services. The white paper provides specific examples of how Arizona, Southern Nevada and Southern California based businesses benefited from DCI's outsource services by improving the business value of their information technology networks and reducing costs on IT consulting.

• DCI offers Windows 2003 cluster server expertise to help your business implement clustered server configurations that make possible 100% uptime, even for routine maintenance tasks. This redundancy is possible because a single server in a cluster can be brought off-line for maintenance tasks without impacting users. Clustering also allows information technology personal to perform important security patches during regular office hours without reducing user productivity.