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Nationwide  (866)666-7731

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networking solutions at DCIArizona
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Tempe IT Consulting FAQ


More Questions and Answers

Does DCI have a defined methodology for best practices in solving IT problems?
DCI’s staff of Microsoft and Cisco-certified IT experts average more than ten years of information technology industry experience, in the trenches of business network support, performing a broad range of IT projects for a broad spectrum of clients. Each DCI expert brings a set of personal best practices from this extensive industry experience, and these are further improved by the company-wide best practices training that DCI teaches its support staff. For larger projects, DCI consulting staff follow the Microsoft Solutions Framework (MSF) model for large IT tasks which divides projects into discrete and manageable sections that decrease the chances of a project getting out of control.

Can DCI re-design and re-install an existing Active Directory implementation that proved to be inappropriate for our business?
DCI is experienced in providing assistance reconfiguring Active Directory to correct unsuitable initial decisions in deploying this sophisticated technology. DCI can recommend deployment techniques that address key areas such as Active Directory naming standards, hierarchical model, IT management structure, selection and structure of group policy objects, as well as security and auditing definitions. DCI can also analyze the implications of server and service configurations on functionality and speed.

How can DCI help my business maximize the benefits of Microsoft Customer Relations Management (CRM) software?
DCI can configure an efficient server and network foundation, including remote and wireless connectivity, to support the impact of Microsoft Dynamics CRM, and DCI's Experts Team can offer your Arizona, Southern Nevada and Southern California company with an expert consultant who can help you connect Microsoft CRM with your sales or customer service information. DCI gives you access to experts for other sales automation products to keep your company in front of the competition.

Can DCI help my business customize applications based on Microsoft Great Plains software?
The open design of Great Plains makes it affordable to designcustom Microsoft Dynamics GP business tools that provide all of the core capability of proven Microsoft Dynamics GP solutions but also address the particular needs of your organization. With access to the Modifier with Microsoft Visual Basic for Applications, application programmers are able to design with the most widely used programming environment in the IT world to adapt Microsoft Dynamics GP information views, supplement or change business logic, produce custom forms and reports, or expand connectivity with Microsoft Office applications. DCI's expertise with Microsoft .NET support, Microsoft SQL Server applications, and programming experience with VBasic, XML and other developer environments make it possible to create specialized mission-critical programs and eCommerce solutions that integrate transparently with Great Plains.

Can DCI help our business relocate our IT infrastructure?
DCI can provide a Microsoft-certified IT professional who can assist you with a seamless IT infrastructure relocation to a new facility, including data center selection and deployment, project management, ISP and telecommunications carrier selection and coordination, and coordinated network upgrades — all with ongoing support throughout.

What is DCI's expertise with wide area networking?
DCI's IT engineers have extensive experience working with dozens of leading ISPs and telecommunication carriers delivering a broad array of WAN and Internet connection options, including ADSL, ATM, DSL, frame relay, SDSL, T1, T3 and VPN solutions to answer our clients' requirements for multi-office networks, Internet access, and voice communications. DCI's ISP, telecommunication carrier and data center vendor experience includes AT&T, Cable & Wireless, Covad, EarthLink, Global Crossing, Level 3 Communications/Genuity, MCI Worldcom/UUNET, Qwest Communications, PSINET, SAVVIS, SBC Pacific Bell, Sprint, Verio, XO Communications and NextWeb.

Can DCI help my business develop custom eCommerce applications?
DCI's experienced consulting staff can help you set up a secure, reliable e-commerce infrastructure and can offer assistance to you to develop web sites that are integrated with sales and inventory programs to lower the cost and increase the reliability of on-line business-to-business, business-to-consumer, or buy-side to sell-side commerce. DCI can help you design custom web applications using standard development tools and or customize standard software so that they accommodate your special business needs.

Does DCI publish datasheets on specific IT outsourcing packages?
DCI has produced IT Outsourcing fact sheets for three support offerings designed for small and mid-sized companies. DCI’s Small Business IT Outsourcing Package offers affordable IT management, network consulting, technical support and Help Desk services for Arizona, Southern Nevada, Southern California and Colorado Area businesses with 10-50 network users.

DCI's Network Monitoring Packages provide continuous network monitoring and technical support for Bay Area organizations that have 50-250 networked users.

How Can DCI's Consultants Provide Microsoft SQL Server 2005 Help?
The experience of DCI's Microsoft-certified technical team members, with an average of over 10 years of background providing service for small business networks, assures you success in designing, deploying and managing successful Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform. DCI's SQL Server consulting experts can also help you with migrating from with SQL Server 2000 or SQL Server 7.0 to SQL Server 2005.

 

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