Facts about DCI's Tucson Certified Consultants

Computer Consulting Experts Support Services and Expertise

DCI's Computer Consulting and Support Services at a Glance
DCI's computer consulting and support services are geared towards small businesses who need fast and affordable solutions for network availability, security, performance, or manageability. This brief list of services and technical expertise will give you a sense of how DCI can help increase the business value of your information network.

• If you are developing Linux software on a network that includes Microsoft-based servers, workstations and applications, DCI offers Network outsourcing and consulting services that keep your IT infrastructure fully operational while freeing you to focus on your area of highest value. By using advanced server monitoring and providing remote and on-site support as needed, DCI offers Linux software developers a cost effective way to maintain an IT network that features high availability, high security and high performance.
• DCI's expertise with wireless communications — which include RIM Blackberry, 802.11 family WiFi — gives your company access to an expert support group, in order to create an environment for seamless access, mobile solutions, and ad hoc networking.
• DCI supports ERP and MRP solutions through application experts who can support Microsoft Business Solutions, software from other suppliers, and legacy software that provide accounting, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for HR, marketing, retail, and distribution.
• DCI's Apple and Microsoft certified consulting staff can help you configure Entourage and Microsoft Exchange Server so your Apple Macintosh users can share information with colleagues who run Outlook. With Microsoft Entourage for Apple Mac, you can get and send email, search your Exchange global address list (GAL), import email addresses, synchronize up your calendar and invite co-workers to meetings with your Exchange account.
• DCI's Linux/UNIX developer outsourcing services gives your Linux specialists access to highly-skilled IT consultants to build and manage your IT environment without the cost and distraction of building a large in-house administrative and support staff. DCI's IT outsourcing allows Linux software developers to focus their technical skills on core business projects while still leveraging the benefits of high-quality IT support. DCI has produced a Small Company Network Outsourcing Whitepaper that summarizes how outsourcing can save money and increase productivity.
• DCI can help you set up a secure, reliable e-commerce environment and can help you design web sites that are integrated with sales and inventory applications to lower the expense and improve the stability of on-line B2B, business-to-consumer, or buy-side to sell-side commerce. DCI can help you create custom web applications using powerful development tools and or customize off-the-shelf applications so that they accommodate your special business requirements.
• In performing information technology projects for large clients, DCI utilizes a phased approach based on discreet milestones in order to meet established budgets, project timeframes, and technical objectives while minimizing system disruption. DCI's methodology takes advantage of established industry project management standards founded on the best practices defined by the Microsoft Solutions Framework and includes scope definition, design and architecture steps, proof of concept piloting, design adjustment, and expertly guided deployment. All phases are comprehensively documented to provide a detailed description of technical services provided and to ease in future system maintenance.
• DCI offers Arizona, Southern Nevada and Southern California medium sized businesses two basic outsourced service packages built on Microsoft Operations Manager: Fully Managed System Monitoring Package and Comprehensive Network Monitoring Package. To view a single-page printable datasheet describing DCI's two Network Monitoring Packages for mid-size enterprises, click:
  Server Monitoring Packages 69 Kb PDF file).
• DCI offers in-depth Microsoft Business Solutions Microsoft CRM support and uses this powerful productivity software as a core line-of-business application. Microsoft Dynamics CRM helps small business build successful customer relationships by offering integrated Sales and Customer Service modules that enable employees to share vital customer data to help improve sales success and produce consistent, responsive customer service.
• DCI leverages a team approach to network system issue solving, making it possible to solve even the most difficult technical problems that can crop up from time to time. By harnessing hundreds of man-years of experience from DCI's Microsoft and Cisco-certified experts, DCI can expediently and efficiently solve even the most vexing network problems. Working with hundreds of customers and completing thousands of complex implementation and integration projects every year gives DCI insight on which approaches are successful and which don’t.
• Configuring MOM 2005 can be a challenge. With over five years of experience with Microsoft Operations Manager deployments, DCI's expert can help you choose appropriate MOM components, deploy and configure MOM, and create customized rules, scripts, reports and notifications for your business. DCI can also document Microsoft Operations Manager server monitoring policies. You can outsource problem response to DCI's Microsoft-certified support group. With years of system management experience, these IT experts can also act expediently on the information generated by MOM to keep important servers operating smoothly. By analyzing trend analytics and responding efficiently to notifications, DCI can fix emerging problems before they cause operational impact or fix critical issues as soon as they occur. In most cases, DCI can solve issues remotely, reducing time and expense. For severe issues requiring on-site service, DCI can quickly, dispatch a field engineer to the location of any business in Arizona, Southern Nevada and Southern California.
• If you want to revamp your corporate web site, create internal webs for applications such as human resources or employee education, establish a powerful web presence for a new company, or build enterprise-class, data-driven web applications, DCI can provide talented and experienced web site designers and developers . DCI's experts can also help you build and manage a secure, robust server and communications infrastructure, including wireless connectivity, to support your web platforms.
• Whether it involves architecting IT infrastructure, setting up or outsourcing a Helpdesk, rolling out a new Exchange system, or building an on-line business application, outsourcing your computer network support services can contain costs and risks, allowing IT service costs to expand in a more linear and manageable fashion than is possible by growing a big, all-purpose in-house information technology staff.