Decision Consultants offers a wide range of affordable services to help your company to install, integrate, repair, and manage workstations and notebook PCs. Decision Consultants can provide onsite or online assistance for single computers and notebooks or help you to plan and carry out a company-wide roll-out of new or updated OS software and business applications. Decision Consultants can also supply engineers and technical workers to assist your company to prepare for and complete a site move or merger designed to produce the least possible disruption of your business.

Decision Consultants can also install Microsoft Office or other Microsoft business applications on your workstations so they communicate efficiently with other Microsoft programs, products from popular vendors, business servers, and key solutions network-wide.

Decision Consultants' desktop IT experts provide a variety of services designed to ensure that your desktop PCs and notebooks stay operating reliably, safely, and productively. Support alternatives offered by Decision Consultants include on-site and remote technical assistance, phone support with optional round-the-clock access, internal security evaluation and cleanups, interactive virtual education, PC or notebook configuration for telecommuters and on-the-road employees, and automated management solutions.

Online Support.  Decision Consultants’s provides urgent and scheduled online support for Windows and Cisco-powered systems. Decision Consultants' certified service professionals can assist both new and registered clients to analyze and fix hardware and software issues without the cost or delay of on-premise support visits. The experience and expertise of Decision Consultants' network engineers makes it possible to resolve the most challenging network issues quickly by escalating trouble tickets if required to high-level specialists. Decision Consultants bills per minute with no startup fees so you are invoiced only for the help you get. Some of the specialists you can access remotely include Cisco-certified network engineers, Microsoft-certified MCSEs, and certified security engineers.

On-site Service.  Decision Consultants also provides on-premise computer assistance. Decision Consultants' onsite service technicians can work in tandem with Decision Consultants' online support experts to deliver small businesses with the best of both worlds: hands-on service technicians when you need them plus the on-line help of Decision Consultants' seasoned staff of network consultants, security professionals, and business software programmers.

Comprehensive Help Desk Outsourcing.  Decision Consultants' Contact Center outsourcing services are designed specifically for small organizations who must operate within a restricted IT budget but who need fast access to a full-time Help Desk with expert telephone support and full escalation capability. By utilizing Decision Consultants' Help Desk services, small organizations reduce expenses and administrative stress and have the benefit of enterprise-class telephone support and remote repair. Decision Consultants' Help Desk Call Center support services feature convenient job requests by email, phone, or the web; automated trouble ticket tracking until resolution; web-based job history for current status; full service documentation; and per minute billing to ensure clients are charged only for the services actually performed.

Internal Security Assessment.  Decision Consultants' certified security engineers can provide a low-cost Internal Network Security Inventory packages designed to offer small businesses a chance to receive an objective opinion about the strength of their internal protection profile. The internal security scan and assessment package includes a security scan run from inside a corporate firewall and uncovers possible weaknesses represented by individual workstations and servers. The security inventory is overseen by consultants with high-level security accreditations who analyze and summarize the collected information and make suggestions for effective improvements.

Live Virtual Instruction for Workstation Programs.  Decision Consultants offers online virtual instruction webinars for popular desktop applications and environments including Excel, Word, Access, Project, MS CRM, Microsoft Windows XP, Vista, and Windows 7. Live online learning offers all the benefits of conventional classroom seminars, such as instant communication between students and teachers, but eliminates the expenses of travel and the challenge of attempting to accommodate the availability of many students. Offered to single students or classes of all sizes, virtual instruction permits the teacher to conduct the class from a remote facility while the students can be dispersed throughout a campus or across the country. Live online education deploys proven teaching tools like broadcast white boards, real-time questions, and collaborative applications. Sessions can be short and personalized for specialized topics or extended in duration and broader in coverage. Teachers and clients can go through examples individually or as a group.

Installation and Integration Services for Mobile Networking, Telecommuting, and Branch Offices.  Decision Consultants’ network professionals provide help for mobile and remote PC integration and support in areas such as data synchronization, desktop and laptop security, Microsoft Outlook e-mail configuration, Windows Mobile connectivity, Research in Motion Blackberry support, and mobile software development. Decision Consultants' certified consultants can save your business time and money by using their expertise to help you select and configure remote and wireless networking solutions that make sense for your company. Decision Consultants can also tune your IT architecture so that off-site PCs and mobile handhelds work more productively in your network.

Management Automation.  Decision Consultants' IT administration professionals can show you how to simplify workstation administration to make sure your PCs remain up to date, secure, and dependable. Decision Consultants' consultants have in-depth experience providing small businesses SMS Server expertise to streamline network administration's workload, improve system protection, improve productivity by making sure that all patches and updates are current, enforce software licensing adherence, and track characteristics of application usage to allow a more efficient purchasing strategy. In addition, Decision Consultants can assist you to carry out a smooth migration to Microsoft System Center Configuration Manager from Systems Management Server for more comprehensive administration automation and can assist your business to upgrade to Windows Server 2008 R2.

How to Contact Decision Consultants

If your small business network needs any of the support services available from Decision Consultants, call (866) 666-7731 or send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it