Nationwide Remote Network Support Sign Up

Sign Up for Immediate Urgent Support

How to Get Immediate IT Support from DCI
If you are not currently a DCI client and you have an immediate and urgent need for computer support, please read the Urgent Services Request Agreement on this page. If you agree with the terms, click the "I Accept" button below the agreement and you will see the New Client Information page. Properly fill out the form on the New Client Information page and click the "Submit" button and a DCI technician will contact you immediately.

If you do not agree with the Urgent Services Request Agreement, click the "I Do Not Accept" button and you will return to the Nationwide Remote Support overview page.

If you do not have an emergency but would like to find out more about DCI's information technology consulting services, call (866)666-7731 or send email to information@dcicorporation.com.

Urgent Services Request Agreement

You, the client, agree to pay DCI at the rate of $2.50 per minute for emergency information technology consulting services. DCI's services will be provided by a qualified engineer who will deliver support by phone and, if necessary and if permitted by you, via remote access to your computer or network. DCI will make all best efforts on your behalf to resolve your information technology issues. You, the client, are responsible for compensating DCI for time expended on your behalf, whether an immediate solution is implemented or future work-arounds or alternate solutions are recommended.

You, the client, will be invoiced and provided with detailed service reports for all services provided upon completion of the emergency service call or session, and payment terms for said invoice are by credit card. Please complete the credit card authorization form on the New Client Information page which will appear after you agree to this contract.

You, the client, further agree not to recruit, hire, or subcontract, either directly, or indirectly via a third party, any DCI consulting personnel that have provided services to you, from the time services are initially provided until one year after the last date of any services provided to you.

DCI and you, the client, mutually agree not to disclose confidential or proprietary information that has been identified as such by either party. DCI cannot take responsibility for any loss of data or productivity that client may suffer, however, DCI will make every effort to prevent such loss. In the event a lawsuit arises from this agreement, the prevailing party shall receive payment for all costs incurred with such action, including reasonable attorney's fees.