Decision Consultants charges a competitive hourly rate for support services. Clients are not forced to waste money with minimum commitments that can result in paying for services that are never delivered. Decision Consultants does not add a surcharge for emergency service, and does not charge for travel time except for emergency support where a technician or engineer is at the clients site for less than 4 hours. Key features and benefits of Decision Consultants' value pricing include:
Competitive Hourly Rates. Decision Consultants charges competitive hourly rates for access to seasoned support professionals. Decision Consultants' certified consultants are fast, efficient and experienced. By charging a competitive hourly rate and solving problems quickly, Decision Consultants offers clients the best return-on-investment available in Arizona and Southern Nevada for small business IT support.
Simple Engagement Model with No Surcharges. Decision Consultants' simple hourly engagement model requires no complex contracts or hidden charges. Many competitors have minimum charges or other extra fees that drive up support costs. For remote support, you pay only for the actual time spent working on your problem. If it only takes 15 minutes to solve your problem, then you only pay for 15 minutes.
Low Overhead Through Leveraged Technology. Decision Consultants business model is designed to minimize overhead and leverage the competitive nature of the market. This allows us to deliver a cost competitive solution to our clients. We have worked diligently to build effective and efficient project management processes: effective so we can ensure each project is done right, and efficient so we can continue to price projects competitively.
Remote Support. Decision Consultants is a pioneer in providing secure remote support to business networks. Remote support offers significant productivity enhancement and savings by solving problems in a fraction of the time that would be required for an on-site service call.Decision Consultants' remote support experts know how to resolve problems quickly, and Decision Consultants' pricing model for remote support protects clients from having to pay for services are never delivered.
Proactive Monitoring. Decision Consultants is Arizona's, Colorado's, Southern California's, and Southern Nevada's most experienced support firm in the use of Microsoft Operations Manager (MOM), state-of-the-art software that proactively monitors network servers and infrastructure to identify potential problems before they can disrupt your business.MOM automatically scans event logs from critical servers, then filters and analyzes these system events based on an extensive, continually updated support database. When MOM detects a problem, it generates alarms to notify Decision Consultants' service personnel. MOM also produces trend reports so you can track the health of your network.
For more information about Decision Consultants' Network Support Packages, call (866) 666-7731 or send email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .